Career Articles

All about family: Automotive dealership staff appreciates caring, supportive workplace

By Bill Quinnan

For The Press-Enterprise Special Sections

Employees of Dutton Motor Company in Riverside find a lot to appreciate about their jobs, from feeling appreciated in a family-business setting to great income and advancement opportunities. Such qualities were cited by employees in an anonymous survey when the Riverside-based Cadillac, Buick, GMC dealership was named a Top Workplace by The Press-Enterprise in 2016.

According to the dealership, it is the employees themselves who make Dutton Motor Company such a great place to work. A represented noted that the employees are enthusiastic and helpful not only to customers, but to each other as well, fostering the dealership’s family atmosphere.

Communication is also key to maintaining an upbeat environment. Dutton leaders work together to ensure that every department is on the same page, the representative noted. Dutton offers ongoing training to all team members from the sales department to the service department, keeping them current in their field and affording pathways to promotions.

Camaraderie is encouraged through occasional barbecues – with the general manager doing the cooking – as well as an annual Service Appreciation Holiday Dinner and semiannual potlucks for the entire dealership. The president of the company brings donuts for employees every Saturday morning.

A member of the Inland Empire community for more than 64 years, Dutton supports several organizations serving the region, including the American Cancer Society at the annual Riverside Relay for Life, the Kiwanis Club of Riverside, and California Baptist University, of which Dutton is a corporate sponsor. The dealership also hosts an annual Christmas luncheon, providing gifts for under privileged kids and their families in the Riverside School District.

Dutton Motor Company
Industry: Automotive retail
Employees in region: 93
Headquarters: Riverside
Founded: 1936

• Top Workplaces – The Press-Enterprise, 2016
• Corporate Sponsor of the Year for Outstanding Support of Student Athletes – California Baptist University
• Platinum Team Sponsor – Riverside Relay for Life
• Cadillac Master Dealer Award
• Oldsmobile Elite Dealer Award
• GMC Five Star Performance Award
• Platinum Dealer – GMAC
What employees say

• “I work for a progressive, family-owned business!”
• “The people are the best! I actually look forward to coming to work every day.”
• “I feel like I’m making a contribution to the big picture. I feel like I’m important and valued.”
• “I have a friendly, caring, clean and safe environment to come to work to and a nice income to support my family.”
• “I feel appreciated and have the opportunity to grow with the company.”
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